lagniappe

Definition: a small gift or bonus given to a customer as a token of appreciation or goodwill, especially in the context of a purchase or business transaction.

Origin: The word "lagniappe" originates from Louisiana French, derived from the Spanish phrase "la yapa," meaning "the addition" or "the extra."

Example: After purchasing a new phone, the store manager surprised the customer with a lagniappe, offering a free phone case as a gesture of appreciation.


A gift is indeed the essence of what "lagniappe" means. It represents an additional item or bonus given to a customer beyond what they expected. This practice is often employed by businesses as a way to enhance customer satisfaction, loyalty, and to create a positive shopping experience. By giving a small gift, a company acknowledges the customer's importance and adds an element of surprise and delight to the transaction, fostering a stronger relationship between the customer and the business.


Рецензии

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